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ITS Help Desk

Top Support Articles

How to Reset a Forgotten Password Set Up OKTA Multi Factor Authentication Manage Your OKTA Account Settings

ITS Help Desk Support By Phone Or Chat

MiraCosta students and employees! You will need to set up multifactor authentication in order to access your MiraCosta accounts. Click here to learn how to set it up. If you need assistance, click on the green Ask The Spartan button below to chat or call us at the ITS Help Desk.

Live Support

  • Phone Support:  760.795.6850
  • Email Support: itshelpdesk@miracosta.edu
  • Monday - Thursday: 7:30AM - 8:00PM | Friday: 7:30AM - 5:30PM | Saturday/Sunday: Closed

Chat Support

Via the Spartan Chatbot (bottom-right of screen)
In Chatbot window, type "Live Chat" and then choose "ITS Help Desk" from list

Ticket Support

MiraCosta employees can submit a Help Desk ticket by clicking on the button below.

Help Desk Ticket

Help Desk Calendar

Frequently Asked Questions

How do I connect to MiraCosta WiFi?
Use your MiraCosta ID to log in to our secure WiFi. Find out how by clicking here.
What technology is available in on campus classrooms?
Visit the Instructional Computer Labs page to learn what technology and software is available for student and faculty use in classrooms.
What software is available to me at MiraCosta?
Students and employees can visit the Student Software List to view what software is available to them through MiraCosta and access tutorials on certain software. Please note: this site is still under development.